Edit Agent Profiles
Add, disable and modify producers
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Click the ‘Settings’ icon and select ‘Manage Staff’
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You will see all Supervisors and Producers in your office. Click ‘Add New Users’ to add a new profile (in red).
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If you click on a profile, you can edit all information including User Type (change Producers to Supervisors), Email, rate CL or PL, and phone number.